Suraj Shrestha

Suraj Shrestha

IT Systems Analyst

Hurstville, NSW

I am an enthusiastic, self-motivated and confident problem solver, skilled in IT systems, networks, clients, servers and associated Hardware. Along with technical skills, I have gained excellent interpersonal skills, strong time management and organizational skills, and teamwork and problem-solving capabilities through the completion of different projects during my University studies and work experience.

Professional Skills

Technical Support

End-user support, troubleshooting, and problem resolution with focus on customer satisfaction.

Network and Security

Proficient in IP addressing, routing, subnets, VLANs, and VPNs. Skilled in managing network devices ...

Technical Solution Design

Requirements gathering, system analysis, and technical solution architecture for enterprise systems.

Microsoft 365 Administrator

Microsoft 365 Administration, Azure Active Directory, Multi-Factor Authentication (MFA), Conditional...

Odoo 12 and 15

Odoo Administration, User and Role Management, Access Control and Record Rules, Sales and CRM Config...

Website Development and Management

Expertise in HTML, CSS, JavaScript, Bootstrap for frontend development and PHP, Python, Java, C, C++...

Operating System

Windows 10 and 11, MacOS

Ticketing System

Zoho desk, Odoo Helpdesk

Project Management

Project planning, execution, and tracking using tools like Trello, with focus on agile methodologies...

IT Service Management (ITIL 4)

ITIL certified professional with expertise in service delivery, incident management, and IT operatio...

Work Experience

Jul 2022 - Present

IT Systems Analyst

GENTEC Australia Pty Ltd

Unit 6, 20-28 Ricketty Street, Mascot, NSW 2020, Australia

Ensure hardware, software, and system settings are configured per business needs.
Handle website and network troubleshooting and setup, ensuring optimal performance and reliability.
Configure and manage PIMs (Knack) and ERP (Odoo) System, ensuring alignment with business requirements.
Oversee clo...
Jun 2018 - Jun 2019

Senior Web Developer

Tekmagik

Naxal, Kathmandu, Nepal

Developed responsive and secure websites using HTML, CSS, JavaScript, and jQuery. Built and maintained web applications with PHP, CodeIgniter, Laravel, and CMS platforms like WordPress and October CMS. Managed databases with MySQL, created and tested REST APIs using Postman, and collaborated via Bit...
Nov 2017 - May 2018

Web Developer

Pagodalabs

Sanepa, Lalitpur, Nepal

Developed responsive and secure websites using HTML, CSS, JavaScript, and jQuery. Built and maintained web applications with PHP, CodeIgniter, Laravel, and CMS platforms like WordPress and October CMS. Managed databases with MySQL, created and tested REST APIs using Postman, and collaborated via Bit...

Projects

Odoo Migration

Odoo Migration

As an IT Systems Analyst, I served as the primary point of contact between my company and the develo...
Website Development

Website Development

As an IT Systems Analyst, I collaborated with developers to oversee the end-to-end development of a ...
BAC Temperature and Water Management System

BAC Temperature and Water Management System

As the primary liaison between Gentec Australia and the development team, I spearheaded the implemen...

Client Reviews

Abdul Salman
★ ★ ★ ★ ★
IT Support at Gentec Australia

I have had the pleasure of working with Suraj Shrestha at Gentec Australia, and his expertise as a Systems Analyst is truly commendable. He is highly skilled in analyzing and optimizing IT systems, ensuring seamless operations and efficiency. His problem-solving abilities, attention to detail, and ability to bridge the gap between IT and business needs make him an invaluable asset to our team. Beyond his technical skills, Suraj is a great team player, always willing to assist and share knowledge. His dedication and professionalism make him a trusted colleague, and I highly recommend him.

March 15, 2025